United States (US) Stories - Page 187

UK Stories

United States (US) stories

AI won't displace contact centre agents significantly until 2026

AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.

By Kaleah Salmon • 2 min read • Thu, 1st Aug 2024

Ransomware

85% of UK organisations hit by ransomware in past year

A Semperis study found 85% of UK organisations suffered ransomware attacks in the last year, with 43% failing to recover their data post-payment.

By Sean Mitchell • 4 min read • Tue, 30th Jul 2024

Data governance

Report reveals 95% of UK, US firms struggle with data issues

A staggering 95% of UK and US firms struggle with data issues, as revealed by esynergy, with ineffective governance undermining business operations and decision-making.

By Shannon Williams • 3 min read • Tue, 23rd Jul 2024

Global Stories

United States (US) stories

Data governance

EU AI Act prompts UK firms to adapt for seamless compliance

As the EU AI Act takes effect, UK firms must quickly adapt to comply with new regulations, affecting sectors from technology to finance.

By Shannon Williams • 3 min read • Thu, 1st Aug 2024

Marketing Technologies

IntelligenceBank acquires Red Marker to boost AI compliance tools

IntelligenceBank acquires Red Marker to bolster AI-driven marketing compliance, aiming to slash regulatory fines and speed time to market for global brands.

By Catherine Knowles • 3 min read • Thu, 1st Aug 2024

Customer Relationship Management

WIRES partners with Engaging to upgrade CRM for wildlife rescue

WIRES, Australia's leading wildlife rescue group, has partnered with Engaging to upgrade its CRM system, aiming to enhance rescue efficiency and animal care.

By Kaleah Salmon • 3 min read • Thu, 1st Aug 2024

IT Automation

ABBYY expands with new R&D centre & Centre of Excellence in India

ABBYY expands its AI operations in India with new R&D and excellence centres in Bengaluru and New Delhi, appointing Yathiraj Shetty Kasargod as Director.

By Kaleah Salmon • 3 min read • Thu, 1st Aug 2024

Shipping

FedEx expands International Connect Plus service to new regions

FedEx expands its FedEx International Connect Plus service to new U.S. and European destinations, enhancing cross-border eCommerce solutions for Asia-Pacific e-tailers.

By Kaleah Salmon • 3 min read • Thu, 1st Aug 2024

Data Protection

Global enterprises struggling with AI talent shortage

More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.

By Sean Mitchell • 3 min read • Thu, 1st Aug 2024

Data Analytics

Workday accepted into Australian Government DTA software marketplace

Workday joins the Australian Federal Government's Digital Transformation Agency Software Marketplace, offering ERP solutions to modernise outdated systems across the Commonwealth.

By Imee Dequito • 2 min read • Wed, 31st Jul 2024

Digital Transformation

Mindera launches Australian branch with David Furletti at helm

Mindera has launched its Australian branch, Mindera Australia, with David Furletti leading as Managing Director, focusing on digital transformation.

By Kaleah Salmon • 3 min read • Tue, 30th Jul 2024

Marketing Technologies

Yahoo & LiveRamp partner to expand cookieless ad solutions

Yahoo has teamed up with LiveRamp to introduce cookieless ad solutions globally, giving major publishers like News Corp and Seven West Media access to enhanced identity tools.

By Catherine Knowles • 3 min read • Thu, 25th Jul 2024

Supply Chain

Andy Ellenthal named new CEO of LeanDNA as Lebovitz shifts role

LeanDNA appoints Andy Ellenthal as CEO, succeeding founder Richard Lebovitz. Ellenthal brings extensive business analytics experience to drive company's growth.

By Imee Dequito • 3 min read • Wed, 24th Jul 2024

Robotics

Vayu Robotics reveals first AI-powered delivery robot

Vayu Robotics unveils what it calls the world's first AI-driven on-road delivery robot, set to reduce eCommerce delivery costs through innovative tech.

By Melania Watson • 3 min read • Wed, 24th Jul 2024

Customer Relationship Management

Campaign management software market to reach $10.2B by 2034

The global campaign management software market is set to soar to USD$4.8 billion by 2024 and may reach USD$10.2 billion by 2034, driven by AI and cloud innovations.

By Shannon Williams • 4 min read • Tue, 23rd Jul 2024

Europol

F5 Labs report reveals 112% rise in DDoS attacks for 2023

F5 Labs' 2024 report unveils a 112% surge in DDoS attacks from 2022 to 2023, with telecom firms hit hardest, seeing a 655% rise in incidents.

By Shannon Williams • 4 min read • Tue, 23rd Jul 2024

Customer Experience

Unexpected advice for tech entrepreneurs

Contrarian advice for tech founders: avoid early capital raising, don't aim for unicorn status, embrace unscalable tasks, and ignore early awards.

By Mahesh Muralidhar • 6 min read • Mon, 22nd Jul 2024

Supply Chain

Microsoft Azure outage causes global disruption across industries

The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.

By Shannon Williams • 4 min read • Mon, 22nd Jul 2024