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Blue Yonder unveils AI tools & sustainability findings
Supply Chain

Blue Yonder unveils AI tools & sustainability findings

Supply chain leaders are under pressure as Blue Yonder's survey finds sustainability slipping down priorities despite mounting climate and inflation risks.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Newgen named notable vendor in Forrester archiving report
Software-as-a-Service

Newgen named notable vendor in Forrester archiving report

AI tools are making archived records more valuable, as Forrester's latest landscape places Newgen among 26 vendors in a mature market.

By Sean Mitchell • 4 min read • Last week
Westcon-Comstor adds 1Password to AWS Marketplace
Software-as-a-Service

Westcon-Comstor adds 1Password to AWS Marketplace

The deal gives EMEA partners a simpler way to buy identity security software through AWS Marketplace as cloud procurement grows faster.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Cloudera named leader in Forrester's data lakehouse wave
Private Cloud

Cloudera named leader in Forrester's data lakehouse wave

The ranking may strengthen Cloudera's pitch to regulated enterprises struggling to move AI pilots into production at scale.

By Mark Tarre • 4 min read • Last month
Finance chiefs demand proof before boosting AI spend
Robotics

Finance chiefs demand proof before boosting AI spend

Most finance teams want clearer returns and tighter controls before committing more budget, despite broad plans to raise AI investment.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Nozomi Networks appoints co-founder Carcano as CEO
Digital Transformation

Nozomi Networks appoints co-founder Carcano as CEO

The change comes after Mitsubishi Electric's AUD $1.4 billion purchase of Nozomi, while customer support and the product roadmap stay unchanged.

By Joseph Gabriel Lagonsin • 4 min read • Last month
B2B marketers cut agency spend as work moves in-house
Digital Transformation

B2B marketers cut agency spend as work moves in-house

As AI shifts routine production in-house, only 28% of B2B marketing leaders now expect agency budgets to rise over the next year.

By Mark Tarre • 4 min read • Last month
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Mphasis revenue rises as AI-led wins top USD $461m
Digital Transformation

Mphasis revenue rises as AI-led wins top USD $461m

Margins narrowed even as Mphasis booked USD $461 million of new work, with AI-led contracts driving most of the quarter's wins.

By Joseph Gabriel Lagonsin • 4 min read • Last month
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Enterprise AI buyers increase spending but demand proof
Software-as-a-Service

Enterprise AI buyers increase spending but demand proof

Enterprise AI purchases are facing tougher checks as 64% of buyers demand proof, slowing deals even as spending keeps rising.

By Sofiah Nichole Salivio • 4 min read • Last month
DevRev launches Voice AI for customer support calls
Software-as-a-Service

DevRev launches Voice AI for customer support calls

The rollout puts pressure on support teams to resolve calls without losing context, as rivals race to turn voice from routing tool into action.

By Mark Tarre • 4 min read • Last month
Kore.ai names Uma Sandilya Chief Commercial Officer
Digital Transformation

Kore.ai names Uma Sandilya Chief Commercial Officer

The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian universities boost AI spend despite gaps
Software-as-a-Service

Australian universities boost AI spend despite gaps

Most institutions still lack the systems and skills to use it effectively, even as AI budgets rise to cut costs and improve student outcomes.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Forrester Research stories

Australian firms shift to hybrid cloud for AI & risk
Disaster Recovery

Australian firms shift to hybrid cloud for AI & risk

AI growth and tighter sovereignty rules are pushing Australian enterprises to spread workloads across public, private and sovereign clouds.

By Mark Tarre • 4 min read • 3 days ago
Forrester finds 264% ROI from Gravwell security platform
Security Information and Event Management

Forrester finds 264% ROI from Gravwell security platform

Rising telemetry costs are pushing security teams to rethink SIEM spending, after a study found Gravwell users recouped costs in under six months.

By Karen Joy Bacudo • 4 min read • Last week
India's chip production set to rise to 13% by 2030
Semiconductors

India's chip production set to rise to 13% by 2030

The increase would still leave India well behind chip leaders, as Forrester forecasts only gradual gains in technology sovereignty by 2030.

By Sean Mitchell • 5 min read • Last month
Elemental Concept expands to Australia with CX model
Data Analytics

Elemental Concept expands to Australia with CX model

The consultancy is betting that Australian buyers will back a decision-led CX model as brands struggle to prove revenue gains from journey redesigns.

By Sofiah Nichole Salivio • 4 min read • Last month