The Ultimate Guide to eCommerce
A curated UK edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
UK eCommerce News
Regional stories with direct local relevance
AliExpress launches free Elite loyalty scheme in UK
More than 120,000 UK shoppers qualify for free member pricing and simpler returns, as AliExpress targets repeat buyers without a subscription fee.
Azoma raises USD $11.2 million to boost AI shopping tools
Brands are racing to adapt as generative AI and shopping assistants reshape product search, drawing fresh investor interest in measurement software.
Matalan app tops website with stronger order values
Higher basket sizes are helping Matalan's new app outperform its website, after 1.76 million downloads and a 4.4% conversion rate.
ChatGPT & Perplexity enter most-scraped sites ranking
Businesses are now tracking how AI answers mention them, as ChatGPT and Perplexity accounted for 24% of scraping requests in Decodo's top 10.
AI product discovery could raise UK retail return rates
Survey results show 45% of shoppers think AI-led discovery could make them more likely to return products, as expectations outstrip reality.
UK retailers miss key AI shopping data, audit finds
The gaps could leave products invisible to AI shopping agents as they compare and recommend items, with 41% of retailers missing structured data.
Analyst Insights
Research and market analysis connected to eCommerce
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
GBG launches Reach to verify AI agents' address data
Infios named a leader in IDC MarketScape assessments
Expert Columns
AI in Retail is Only as Good as its Data Foundation
Ecommerce needs to realise the role of inclusive finance as it adjusts to a new credit challenge
How to maximise AI performance during the golden quarter
The next eCommerce interface may not be a screen
The golden quarter loyalty opportunity: Why rewards matter more when consumers spend more carefully
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
For sensitive health categories, eCommerce can remove more than just the checkout queue
Dupe culture is creating a new challenge for toy and gaming brands
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Planet & YouLend launch fast SME funding in Europe
Eligible merchants in seven countries will get decisions within hours and funding within 48 hours through their existing Planet software.
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
Etam partners with commercetools on digital rebuild
A pilot showed a 70-80% boost in development velocity, prompting Etam to replace its legacy commerce system across three brands.
Large DDoS botnets rebound as attacks surge, Qrator says
Attacks have surged again as the largest botnet climbed to 3.56 million devices in the third quarter, Qrator Labs said.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Brandtech launches data & AI unit across three firms
The new umbrella will unite more than 500 specialists in 22 countries, as brands seek to make fragmented data usable for artificial intelligence.
Vestiaire Collective boosts sales with Photoroom image AI
A trial found Photoroom's edits lifted sales and page views, prompting the resale platform to roll them out across all new listings.
AI shopping assistants triple traffic, hitting retailers
Retailers face a fresh holiday-season test as agentic assistants surge, with Forter seeing orders from them more than triple in a month.
TrusTrace warns 21% of US-bound brands face detentions
Detentions are already hitting apparel shipments into the US, as only 25% of brands say they have trusted data on Tier 1 factories.
Squarespace partners with Titan on small business email
The new offer gives entrepreneurs a branded inbox from $3 a month, as Squarespace adds email to its websites and domain bundle.
Krea launches Krea 3 image editor for commercial teams
Commercial teams can now turn product shots and campaign images into studio-quality edits in under eight seconds with Krea 3.
Checkout.com expands into in-person payments with Mollie
Merchants can now use one acquiring partner for shop and online sales as the new service rolls out first in the UK and EEA.
Temu & IACC launch direct anti-counterfeit channel
The new scheme gives IACC member brands a faster route to challenge unresolved listings, with Temu promising responses within 48 hours.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
HSBC backs FemTick accreditation for women's health
Women's health firms facing banking and payments blocks may gain easier access as FemTick begins rating supportive service providers.
IMI launches full supply chain software suite in UK
UK retailers and logistics firms could cut labour and freight pressures as IMI widens its offer from warehouse tools to a full supply chain suite.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Job Moves
Appcharge appoints Ronen Morecki as Chief Operating Officer
Akeneo names three leaders to drive AI commerce push
TMX Transform appoints Frances Farren as UK director
Rithum appoints Kim Miller as Chief Marketing Officer
Komerz appoints Shahid Sadiq as Group Finance Chief
3PL appoints Ryan Walker as Head of Customer Experience
Billy Grace taps ex-Google sales head for UK launch
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Dig appoints Ideal World Co-founder Paul Wright to board
